Roundtable Session overview
Global Capability Centers(GCCs) are at an inflection point as the pace at which AI & Digital technologies is changing every aspect is exponential and at high velocity .GCCs are contextually empowered with critical and strategic business capabilities. They are rapidly evolving as enterprise transformation hubs and are beginning to be in the center of AI & Digital driven transformation wave . GCCs ability to provide strategic capacity at scale and play a key role in future proofing enterprises equipped with top of the line leadership skills is proving out to be the secret sauce for the success of the GCCs. Being at the helm of leading a GCC is an arduous task and onerous responsibility wherein multifarious skills, competencies and attributes are required to demonstrated and showcased by the GCC leader to build, scale and transform the GCC.
The new template of GCC leaders is getting characterized by driving strategic planning, complex capability building, strategic delivery dexterity, C level advocacy, Value & Transformation accentuation, inclusive culture building & intensive corporate development. However, with COVID 19 brining unprecedented challenges, the path to exhibit leadership capabilities in GCC is often fraught with gyrations of macro environment, winds of change on exponential technologies adoption and continuous value creation and upping the ante to stay relevant in the VUCA world.
What does it take for a GCC's leadership to scale and create value in the disruptive times? How does the new operating model: Work from Home, Talent engagement, remote work management, policies & compliance impact the growth of GCCs and what's the new strategic reset that parent organizations will have to consider for GCCs in the near future? The " New Normal" in the GCC strategy & Transformation….